Status is helping patients, doctors, hospitals and insurance companies.
- Health Services Provider
Lack of active communication between doctors and patients after leaving the clinic had always made things more difficult. With the implementation of STATUS from Star Storage, communicating with patients based electronic medical record became really easy. People can watch all the medical information generated and they can communicate directly with their doctors through the application. Improved relationships between us and our patients lead to a sizable increase in overall patient loyalty.
Marketing has never been easier. Our patients get access to the STATUS communication platform through which we regularly send out information on new offices opened, on doctors who joins us or different investments in medical equipment and even discounts and loyalty campaigns. Since we can segment our patients based on age, condition, medical history and more, we can send them relevant campaigns and health related information that has dropped our investments in general marketing campaigns and has increased the number of patients who prevent illness rather then treat it.
STATUS gives patients a channel of direct communication with us, so that we are better prepared to provide top medical services. Patients can complete electronic medical records, information about overall health, medical history, which help doctors make decisions and recommend treatment. All at once after all the medical information is visible from both sides in the electronic patient record.
Within days of implementing STATUS in our hospital, we managed to drastically reduce the number of unkept appointments, rescheduling was made much easier by simplifying the process and through a personalized notifications module. We saved a lot of time for our doctors and our patients as well.